Miipe 360
SPF — System Perspective Flows
Visibility that drives quality
Business processes spanning across multiple systems, teams, delivery methods and stakeholders often lead to misalignments in design, dependency delays, high defect counts, and heavy rework causing projects to exceed planned timelines and budget. Documentation scattered across multiple platforms often becomes outdated and difficult to understand, leading to longer impact assessments and ramp up periods
System Perspective Flows map out complex E2E business processes, layering in the supporting system functionality to create a comprehensive solution view leveraged by all stakeholders for a shared understanding of design. This documentation captures all user inputs, actors, UI interfaces, dependencies, inefficiencies, process gaps, navigation steps, integrations, system automations, database updates, API calls, and more.
SPFs create a shared solution view and understanding between IT and Operations, calling out dependencies, inefficiencies, and optimization opportunities. This detailed collaboration leads to earlier delivery, fewer gaps, and minimal rework, with faster automation, improved operational understanding, and increased system stability.
From scattered docs to a single source of truth
SPFs bridge the gap between IT and Operations by mapping every layer of a business process — from user interactions and navigation steps, to system automations, API calls, and database updates — into one comprehensive, living document.