NOTICE: In response to the current COVID-19 restrictions in Ontario, our office is currently closed to the public until further notice. Please email us at info@miipe.com for inquires or further information.

Our Commitment

Miipe is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity, and are committed to providing goods, services and employment in a way that respects the dignity and independence of persons with disabilities. Miipe is committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA).

Miipe's Accessibility Plan

As part of Miipe's commitment to accessibility, a multi-year Accessibility Plan has been developed outlining the strategy and related actions that we are taking and will continue to take in order to prevent and remove barriers from our workplace. This plan is constantly evolving and will be reviewed at least every five years.

We invite you to review our Accessibility Plan or request accessible format or communication supports by:

  • Email us at info@miipe.com,
  • Call 1-877-40MIIPE (1-877-406-4473) or,
  • Write to our address at:
    830 Edgeley Blvd.
    Concord, ON
    L4K 4X1

Information and Communication

Upon request, Miipe will provide accessible formats and communication supports for persons requiring accommodations. Responses to requests will be given within five business days from when the request is received. Due to challenges from the COVID-19 pandemic, responses may be delayed beyond this timeline. Accommodations will be made by working with the person making such a request to find an accessible format or communication support that meets their needs in a timely manner.

You can request accessible format or communication supports by:

  • Email us at info@miipe.com,
  • Call 1-877-40MIIPE (1-877-406-4473) or,
  • Write to our address at:
    830 Edgeley Blvd.
    Concord, ON
    L4K 4X1

Alternate Formats and Requests for Documents

We will, upon request and at no additional cost, provide any document in an accessible format or with communication supports. You can request these supports by:

  • Email us at info@miipe.com,
  • Call 1-877-40MIIPE (1-877-406-4473) or,
  • Write to our address at:
    830 Edgeley Blvd.
    Concord, ON
    L4K 4X1

Policies and Training

Plans and Policies associated with the Accessibility for Ontarians with Disabilities Act (AODA) will be reviewed and if needed updated at least every five years. We invite you to view our Accessibility Policy.

Website Accessibility

In accordance to Accessibility for Ontarians with Disabilities Act (AODA) standards, our website conforms to Level AA of WCAG 2.0 guidelines and is accessible with assistive technology as of January 1, 2021.

Feedback

We encourage anyone who wished to provide feedback on the way in which we provide services to those requiring accessibility accommodations. We will, upon request, provide or arrange accessible formats and communication supports in order to provide feedback. Complete our Accessibility Feedback Survey PDF or complete our interactive online survey. Miipe's feedback process will be made available upon request. To request accessible format or communication supports, or if you would like to provide alternate feedback please:

  • Email us at info@miipe.com,
  • Call 1-877-40MIIPE (1-877-406-4473) or,
  • Write to our address at:
    830 Edgeley Blvd.
    Concord, ON
    L4K 4X1